Earthworks Transit takes this policy very seriously.  Read before you ride!

Refusal to ride the vehicle sent for a trip is considered a “no-show”. A rider must pay for his/her “no-show” before riding again. Vehicles will wait five (5) minutes for a rider before a trip is considered a “no-show”.

If you need to call and cancel a ride, you must call Earthworks Transit at least thirty (30) minutes before your scheduled pick-up time or you will be considered a “late-cancel” and charged the appropriate fare.

Additionally, the rest of the rides scheduled for that day will be cancelled.